privacy policy

“Hello” & “Thank You” for visiting us! We greatly value you and your privacy.  Please read below for our detailed info on privacy collection and your rights as a consumer.

PRIVACY POLICY:

Our Privacy Policy (“Privacy Policy”) is designed for the purpose to help you understand how we, The Exuberant Co. (“The Exuberant Co.”, “The Exuberant.co”, “The-exuberant.com”, “us”, “we”, and “our”, collect, use and share your personal information and to assist you in exercising the privacy rights available to you. The Privacy Policy applies to all Personal Data that is collected.  By voluntarily providing us with Personal Data by using our websites, our services, our social medias, and/or otherwise, you understand that your data is being used in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of The Exuberant Co. and the authorized third parties.

WHAT WE DO WITH YOUR INFORMATION, ANALYTICS:

When you purchase something from our store, as part of the buying and selling process, we collect the personal data you give us such as your name, address and email address.

When you browse our website/store, this website collects personal data to power our site analytics, including:  information about your browser, network, and device, web pages you visited prior to coming to this website, your IP address.  This information may also include details about your use of this website, including:  clicks, internal links, pages visited, scrolling, searches, and timestamps.  Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.  We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, see The cookies Squarespace uses

VISITOR DATA/CONSENT (Customer/Website Visitors):

When you provide us with personal data to create a customer account, complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we imply that you consent to our collecting it and using it for the specific reason.  We may collect information such as your:  billing and shipping address, payment info, details relating to your purchase (for example, your shirt size), email address, name, and phone number.  This information maybe shared with Squarespace, our online store hosting provider, so that they can provide website services to us. 

Our orders are process through Squarespace Payments, so they will also collect payment information from you.  As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.  Squarespace Payments are compliant with the applicable PCI standards.  PCI-DSS is a framework for developing a robust payment card data security process-including prevention, detection and appropriate reaction to security incidents.  To learn more, visit the PCI Council’s website.

Website Visitors:  this website is hosted by Squarespace.  Squarespace collects personal data when you visit this website, including:  information about your browser, network and device; web pages you visited prior to coming to this website; web pages you view while on this website; your IP address.  Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

DISCLOSURE:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SQUARESPACE PAYMENTS:

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

EMAILS:

Marketing emails:  we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails:  We may email you with messages about your order or account activity. For example, we may email you to tell you that:  you’ve created a customer account; your customer account password has been reset or updated; you’ve made a purchase; your order has shipped.  It’s not possible to unsubscribe from these messages. Again, we share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Abandoned cart emails (if applicable):  you’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur: you enter your email address at checkout, or are logged into your customer account; you add a product which is in stock to your shopping cart; you closed your browser or leave this website without completing your purchase.  You can unsubscribe from these messages at the bottom of the email.  The email will link back to this website, where you can pick up where you left off and complete your purchase.

THIRD PARTY SERVICES:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:  When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics: We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services.  For more information please visit:

Google Analytics: www.google.com/policies/privacy/partners/

You can opt out of Google’s collection and processing of data generated by your use of the services by going to http://tools.google.com/dlpage/gaoptout.

AGE OF CONSENT:

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

YOUR CALIFORNIA RIGHTS:

Under the California Consumer Privacy Act, California residents have the right to:

  • Request that a business delete any personal information about the consumer which the business has collected from the consumer.

  • Request that a business that collects personal information about the consumer disclose to the consumer, free of charge, the following:

*The categories of personal information that it has collected about that consumer.

*The categories of sources from which the personal information is collected.

*The business or commercial purpose for collecting or selling personal information.

*The categories of third parties with whom the business shares personal information.

*The specific pieces of personal information it has collected about that consumer.

  • Request that a business that sells the consumer’s personal information, or that discloses it for a business purpose disclose, free of charge, to the consumer:

*The categories of personal information that the business collected about the consumer.

*The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal was sold, by category or categories of personal information for each third party to whom the personal information was sold.

*The categories of personal information that the business disclosed about the consumer for a business purpose.

  • Direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information.

To exercise any of the consumer’s rights as described in this section, please submit a request to us by:  emailing us at the.exuberant9@outlook.com

Only you, a person registered with the California Secretary of State that you authorize to act on your behalf, or a person you designate to us as an authorized agent may make a request related to your personal information.

If we have reason to believe that someone, alleging to act on your behalf, is not your authorized agent, we may request that you designate an authorized agent for purposes of making a request as described in this section.

We will not discriminate against you if you choose to exercise any of your rights as described in this section.

QUESTIONS AND CONTACT INFORMATION:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at the.exuberant9@outlook.com.